IMPORTANT DATES AND CANCELLATION POLICY

IMPORTANT DATES:

• May 31, 2023 – Early Bird Deadline
• July 28, 2023 – Last day to purchase online and last day to pay by check (check must be received in our offices no later than July 28, 2023)
• August 13-16, 2023 – Onsite registration, subject to a $50 on-site processing fee (not including receptions).

CONFERENCE CANCELLATION POLICY

• Send written cancellation requests by email to lauren@crra.com. Cancellation requests will not be accepted by phone.  
• Cancellations requests received by May 15, 2023 will receive a 100% refund, less a $50 per person processing fee. 
• Cancellation requests received between May 16 and by July 6, 2023 will receive a 50% refund, less a $50 per person processing fee. 
• Cancellations requests received after July 7, 2023 will not be refunded. 
• “No shows” will not be refunded.  
• Cancellation reimbursement payments will be processed four to six weeks after August 16, 2023. 
• Substitutions are allowed. If substituting a non-member for a member registration, non-member rate increase will apply.

PAYMENT INFORMATION

• Payments by check for Early Bird rates must be received and/or postmarked by May 31, 2023 to receive Early Bird discounted pricing. Registration will not be complete when payments of Early Bird rates are received after May 31, until payment in full at the applicable rate is received.
• Payments by check must be received in our offices by July 28, 2023 to ensure registration will be complete and conference credentials provided at the event.  
• Registration is not guaranteed and conference credentials may be withheld when payment by check is received after July 28, 2023; payment in full by credit card may be required at time of check-in to obtain conference credentials.
• Registration is not guaranteed and conference credentials may be withheld until payment in full is provided; payment in full by credit card may be required at time of check-in to obtain conference credentials.

IMPORTANT

• Membership dues must be paid in full at time of purchase to receive the membership discount.  
• Conference credentials will not be provided until registration fees have been received in full (as well as any membership dues, if applicable).
• All past due monies and balance due from previous CRRA events must be paid in full, to receive Conference credentials.
• Conference registrations may be transferred or substituted in whole upon written request. Please contact us for details.
• Conference registration is for one named individual and may not be “shared” between multiple individuals.
• Full-Conference Rates include all plenary and panel sessions, receptions, and on-site meals.
• Tours are available on a first-come, first-reserved basis. A wait list will be available.