As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment.
We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us!
We encourage Recology employees to G.R.O.W. with Us professionally and personally by:
- Giving Back to our communities.
- Recovering Resources to achieve their best and highest use.
- Owning a company that provides quality service and protects the environment.
- Working Together to achieve our common vision, a world without waste.
ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
- Answers telephone or greets customers at counter.
- Provides information about collections, rates, billing, and account status promptly and correctly.
- Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
- Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
- Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
- Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
- Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
To learn more and apply, click
here.